Refund policy

Ready or Not Beauty Essentials

At Ready or Not Beauty Essentials, we take pride in providing high-quality beauty and wellness products. Due to the personal and hygienic nature of our items, we have established the following policy to ensure safety, quality, and fairness for all customers.

Returns

We do not accept returns on opened or used products.

We only accept returns if:

The item is unused, unopened, and in its original packaging

The return request is made within 7 days of delivery

To request a return, please contact us at:

Thrivehealthyhaie@hotmail.com with your order number and reason for return.

Non-Returnable Items (Final Sale)

For health and safety reasons, the following items are non-returnable and non-refundable:

Hair oils

Beard oils

Sea moss products

Any opened or used products

Sale or discounted items

These items are considered final sale and cannot be returned under any circumstances.

Product Use & Safety Disclaimer

By purchasing from Ready or Not Beauty Essentials, you agree to the following:

Always perform a patch test before using any product (apply a small amount to skin and wait 24 hours)

Discontinue use immediately if irritation or allergic reaction occurs

Our products are made with natural ingredients, but individual reactions may vary

Ready or Not Beauty Essentials is not liable for any allergic reactions, skin sensitivities, or misuse of products.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional if you have concerns before use, especially if pregnant, nursing, or under medical care.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect:

Provide clear photos of the item and packaging

We will gladly:

Send a replacement, or

Issue a full refund, depending on availability

Refunds

Once your return is received and inspected:

Approved refunds will be processed within 5–10 business days

Refunds will be issued to your original payment method

Shipping costs are non-refundable, unless the issue was caused by us.

Exchanges